RATP

RATP

Collaborative Intranet and Internal Social Network

  • Historical reference operator of public transport in Ile-de-France
  • 5th worldwide among urban public transport operators
  • A turnover of 5.45 billion euros, 59 667 employees in 2016

To facilitate internal communication, improve information sharing and develop collaborative work, the historic operator of public transport in Ile-de-France has chosen to create a single corporate intranet. Built with the Jalios solution, the UrbanWeb portal is now used on a daily basis by more than 46,000 agents and becomes the official and collective documentation repository.

The results are positive: "Participatory uses are developing. The intranet becomes the official and collective communication repository. But it is the personal services useful to the agent's daily life (his business tools, his HR account, his holidays...) that are the most used. The intranet is initially perceived as a useful site that is close to the user,"notes Patrick Grangier, Intranet portal project manager.

The intranet improves internal communication and energizes working group

To facilitate internal communication, enhance information sharing and develop collaborative work, the incumbent operator of public transport in Ile-de-France chose in 2002 to create a unique corporate intranet. Built with Jalios the UrbanWeb portal is now used daily by 46,000 agents and becomes the official repository and collective documentation.

The results are positive: "Participatory practices develop. The intranet becomes the official repository and collective communication. But they are useful in everyday personal services of the agent (its business tools, the HR account, his holidays ...) that are most used. The intranet is first seen as a useful site proximity with the user, "notes Patrick Grangier, Intranet Portal project manager.

The Internet portal also revitalizes the RATP communication

By choosing web content management solution Jalios to build its new portal, ratp.fr the incumbent of public transport in Ile-de-France was able to boost its communication on the Internet. Accessible on all browsers, reliable, pleasant and quick to check, the site now hosts 5 to 6 million unique visitors per month, which ranks the top 100 French sites.

Get a free 30-day trial

Enjoy 30 days of unlimited access to all the features and capabilities of our SaaS solution JPlatform Cloud

Request your free access