Collaborative Intranet

  • Created in 1945 and with a long history, CPAM has evolved and adapted over the years to the needs and challenges of society.
  • With more than 2,200 employees, the Caisse nationale de l'Assurance Maladie (Cnam) is the operational "head of the network" of the compulsory health insurance scheme in France.
  • It has a leading role in the health system and acts on a daily basis to continue to protect the health of everyone. 

A real tool for the daily work of employees

The CPAMs were equipped with a complex digital ecosystem where several business applications (local and national applications), platforms and networks dispersing information and contact points coexist. The company called on Jalios in collaboration with Digiwin to decompartmentalize services and create a common space, open to all, that would encourage community work.

Change management support

Support and advice in defining strategic axes to help people acculturate to the tool was necessary for employees in order to promote project and collaborative work. Accompanied by our partner Digiwin, the project was essentially structured around:  

  • Technical, functional and ergonomic advice and support.
  • From technical development and assistance to production start-up 
  • From training to functional, technical and editorial administration. 
  • Community animation 

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