You must always aim for the moon, because even if you fail, you land in the stars. This quotation from Oscar Wilde sums up the philosophy of a transformation process. For those who embody the digital transformation within their organization and who have an ambitious project to deploy a Digital Workplace, it reminds us of the posture to have: to aim high and lead its collaborative project through regular action and the achievement of objectives.
Vision is accompanied by method. Governance is essential to the success of a Digital Workplace, Collaborative Intranet or Corporate Social Network project. Among the key points of the approach, ask yourself these questions:
However, do not lose sight of the fact that this charter is generally read only once by the user at the initialization of his account then accessible in footer...
Tip 1: optimize its writing for the web: short and understandable. It aims to formalize the meaning of your approach: explain the WHY a collaborative platform, its specific objectives in the context of your company, as well as some rules of good use.
Tip 2: go further than the global usage charter by defining use cases and the context for collaboration at the level of each collaborative space (which is also often referred to as a "community of practice"). Before opening a new collaborative space, a good practice is to fill in a space creation request form with several elements such as: the subject of the community, its operational objectives, its success indicators, name (s) of the facilitator (s), type of access (public/private/secret).
Training all employees to use a collaborative platform makes no sense. But accompanying your future or current community animators must be part of your checklist when you set up a Digital Workplace. They are your first ambassadors and those who embody the spirit of your digital transformation on a daily basis.