Knowledge base and communities: two sides of knowledge management

On the one hand, structured and governed knowledge, on which everyone must align to act effectively, in accordance with established business processes or standards. On the other hand, knowledge that is shared and born through informal exchanges between collaborators. At first glance, everything opposes the knowledge base and communities. Indeed, they are two different visions of knowledge management. However, they are not exclusive. Both serve the company's strategy, each in its own way.

 

Jalios offers you to download this thematic notebook to learn more (available in french only): 

  • How can knowledge be structured to increase productivity?
  • What about knowledge management in collaborative mode?

 

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Knowledge base and communities: two sides of knowledge management

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