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Support and maintenance
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To assist in the implementation and operation of your projects with Jalios JCMS, we offer you a program of technical support services. The objective of this program is to ensure users receive the highest quality service to suit your needs.
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Service support and maintenance
For companies wishing to receive quality service at the best cost, alios has a service offering Support Eco with corrective maintenance.
- Technical Support online or by phone from 9:00 to 18:00, five days a week
- Consideration of the appeal within 4 business hours for emergency calls
- Unlimited technical support incidents
- Technical support by experienced engineers
- Access to software patches and minor updates software (corrective maintenance).
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Support Eco
Service offering Standard Support includes access to the support center, error correction, corrective upgrades and updates day application.
- Technical Support online or by phone from 9:00 to 18:00, five days a week
- Consideration of the call within 4 business hours for emergency calls
- Unlimited technical support incidents
- Technical support by experienced engineers
- Access to software patches and software updates (ongoing maintenance).
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Support Standard
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