{"id":30740,"date":"2026-02-25T10:43:03","date_gmt":"2026-02-25T09:43:03","guid":{"rendered":"https:\/\/www.jalios.com\/fr\/?p=30740"},"modified":"2026-02-26T15:41:05","modified_gmt":"2026-02-26T14:41:05","slug":"dwdays-reinventer-la-digital-workplace-banque-assurance-mutuelle-de-lintranet-au-hub-collaborateur","status":"publish","type":"post","link":"https:\/\/www.jalios.com\/fr\/events\/dwdays-reinventer-la-digital-workplace-banque-assurance-mutuelle-de-lintranet-au-hub-collaborateur\/","title":{"rendered":"DWDays &#8211; R\u00e9inventer la Digital Workplace Banque-Assurance-Mutuelle : De l&rsquo;intranet au hub collaborateur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30740\" class=\"elementor elementor-30740\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-770dcd67 e-flex e-con-boxed e-con e-parent\" data-id=\"770dcd67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ef8031 elementor-widget elementor-widget-image\" data-id=\"48ef8031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/www.jalios.com\/fr\/wp-content\/uploads\/2026\/02\/RD-Banniere-1200-200-px-1200-x-300-px-1024x256.png\" class=\"attachment-large size-large wp-image-30743\" alt=\"\" srcset=\"https:\/\/www.jalios.com\/fr\/wp-content\/uploads\/2026\/02\/RD-Banniere-1200-200-px-1200-x-300-px-1024x256.png 1024w, https:\/\/www.jalios.com\/fr\/wp-content\/uploads\/2026\/02\/RD-Banniere-1200-200-px-1200-x-300-px-300x75.png 300w, https:\/\/www.jalios.com\/fr\/wp-content\/uploads\/2026\/02\/RD-Banniere-1200-200-px-1200-x-300-px-768x192.png 768w, https:\/\/www.jalios.com\/fr\/wp-content\/uploads\/2026\/02\/RD-Banniere-1200-200-px-1200-x-300-px.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38004cf2 elementor-widget elementor-widget-text-editor\" data-id=\"38004cf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dans un secteur o\u00f9 chaque minute compte, o\u00f9 la conformit\u00e9 est imp\u00e9rative et o\u00f9 la satisfaction client repose sur la r\u00e9activit\u00e9 de vos conseillers, l&rsquo;information cloisonn\u00e9e n&rsquo;est plus possible. <strong>Le 12 mars 2026, Jalios r\u00e9unit les acteurs de la Banque, de l&rsquo;Assurance et de la Mutuelle<\/strong> pour une journ\u00e9e d\u00e9di\u00e9e aux enjeux strat\u00e9giques de circulation de l&rsquo;information dans les organisations complexes.<\/p><p><strong>Plus d&rsquo;1 heure par jour<\/strong> : c&rsquo;est le temps que perd un conseiller \u00e0 chercher l&rsquo;information dont il a besoin. Le co\u00fbt peut se chiffrer en millions. Un constat que partagent toutes les Banques, Assurances et Mutuelles : entre le si\u00e8ge, les filiales et les r\u00e9seaux de relation client, l&rsquo;information reste trop souvent cloisonn\u00e9e, non profil\u00e9e, obsol\u00e8te ou difficile \u00e0 trouver. <strong>R\u00e9sultat<\/strong> : perte d&rsquo;efficacit\u00e9 op\u00e9rationnelle, erreurs, frustration de vos \u00e9quipes et risques de non-conformit\u00e9.<\/p><p><strong>Vous \u00eates Directeur de la Transformation Digitale, Responsable Communication Interne, DSI, Chief Digital Officer ou Responsable Exp\u00e9rience Collaborateur ?<\/strong> Vous pilotez des organisations multi-marques, multilingues, avec des r\u00e9seaux de distribution complexes ? Dans ces environnements, la bonne circulation de l&rsquo;information, leur conformit\u00e9 et leur gouvernance devrait \u00eatre une \u00e9vidence. Pourtant, les outils actuels peinent \u00e0 r\u00e9pondre \u00e0 cette complexit\u00e9.<\/p><p>Venez prendre de la hauteur sur les <strong>tendances 2026<\/strong> et d\u00e9couvrir comment le profilage des contenus, la gouvernance, le multilingue, la s\u00e9curit\u00e9 et la conformit\u00e9 deviennent de v\u00e9ritables leviers de performance, et non plus des contraintes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b72bedf elementor-widget elementor-widget-heading\" data-id=\"6b72bedf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Au programme de cette journ\u00e9e :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dcd192a elementor-widget elementor-widget-text-editor\" data-id=\"5dcd192a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Renforcer la connexion entre le si\u00e8ge et les entit\u00e9s d\u2019un groupe multi-marques gr\u00e2ce \u00e0 un dispositif commun\u00a0<\/li><li>Concevoir un hub central (intranet, extranet, espaces m\u00e9tiers) au service de l\u2019ensemble des collaborateurs\u00a0<\/li><li>Diffuser la bonne information aux bonnes personnes, via le profilage et le ciblage des contenus<\/li><li>Identifier les cas d\u2019usage IA utiles, s\u00e9curis\u00e9s et concrets pour la gestion des connaissances et l\u2019aide aux m\u00e9tiers\u00a0<\/li><li>Piloter le multilingue et la gouvernance des contenus \u00e0 l\u2019\u00e9chelle d\u2019organisations complexes<\/li><li>Maitriser les risques et notamment la mise conformit\u00e9 DORA et NIS2 sans freiner l\u2019efficacit\u00e9 des \u00e9quipes<\/li><\/ul><p><strong>Depuis plus de 20 ans, nous accompagnons de grandes organisations financi\u00e8res dans la construction de leurs espaces digitaux.<\/strong> Nous ne concevons pas des outils g\u00e9n\u00e9riques : nous construisons des \u00e9cosyst\u00e8mes sur-mesure qui transforment vos intranets et espaces digitaux en v\u00e9ritables <strong>\u00ab\u00a0hub collaborateur\u00a0\u00bb<\/strong>. Un socle commun capable de s&rsquo;adresser \u00e0 l&rsquo;ensemble de vos populations tout en respectant les sp\u00e9cificit\u00e9s de chaque entit\u00e9.<\/p><p>\u00c0 travers des <strong>retours d&rsquo;exp\u00e9rience m\u00e9tiers du secteur<\/strong>, d\u00e9couvrez des approches concr\u00e8tes, \u00e9prouv\u00e9es sur le terrain par Jalios, pour mieux connecter les organisations, fiabiliser l&rsquo;information et simplifier le quotidien des \u00e9quipes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e822c8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2e822c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digitalworkplace-days.jalios.com\/registration\/inscription-dwdays%20%20\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Je m'inscris<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ef7a66a elementor-widget elementor-widget-heading\" data-id=\"4ef7a66a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours d'exp\u00e9rience : trois cas concrets de transformation r\u00e9ussie avec Jalios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b77f72 elementor-widget elementor-widget-text-editor\" data-id=\"7b77f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>MGEN : Portail M, le nouveau Hub des collaborateurs<\/strong><\/p><p><strong>10h00 \u2013 11h00 <\/strong><\/p><p><strong>Avec\u00a0Morgan\u00a0Bourdier, Responsable communication interne \u00e0 la MGEN UNION\u00a0<\/strong><\/p><p>La MGEN a fait \u00e9voluer sa Digital Workplace en adoptant la plateforme Jalios pour transformer le Portail M.<\/p><p><strong>Objectif<\/strong> : proposer un point d&rsquo;entr\u00e9e unique (Hub), moderne et personnalis\u00e9 pour le quotidien des collaborateurs.<\/p><p>Outils m\u00e9tiers, services RH, informations cl\u00e9s et communication interne sont d\u00e9sormais centralis\u00e9s. Les contenus sont mis en sc\u00e8ne de fa\u00e7on innovante, \u00e0 la mani\u00e8re des meilleures plateformes de streaming. Chacun acc\u00e8de \u00e0 des contenus cibl\u00e9s, utiles et engageants, selon son profil et ses usages.<\/p><p><strong>Ce retour d&rsquo;exp\u00e9rience vous permettra de d\u00e9couvrir :<\/strong><\/p><ul><li>Les enjeux et la vision port\u00e9s par la MGEN<\/li><li>Les b\u00e9n\u00e9fices concrets mesur\u00e9s depuis le lancement<\/li><li>Le d\u00e9roulement projet en 6 mois : de l&rsquo;ambition initiale \u00e0 la mise en production<\/li><li>Comment Jalios a permis de cr\u00e9er une exp\u00e9rience collaborateur v\u00e9ritablement personnalis\u00e9e et engageante<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>Mutuelle des Douanes : am\u00e9liorer l&rsquo;exp\u00e9rience clients\/adh\u00e9rents et optimiser la performance m\u00e9tier<\/strong><\/p><p><strong>14h00 \u2013 15h00<\/strong><\/p><p><strong>Avec Philippe\u00a0Vitry, RSSI \u00e0 la Mutuelle des Douanes<\/strong><\/p><p>\u00c0 travers le retour d&rsquo;exp\u00e9rience de la Mutuelle des Douanes, d\u00e9couvrez comment la d\u00e9mat\u00e9rialisation des processus a permis de simplifier les parcours clients\/adh\u00e9rents au travers d&rsquo;une interface agr\u00e9able et ergonomique, tout en optimisant l&rsquo;efficacit\u00e9 des \u00e9quipes m\u00e9tier.<\/p><p><strong>Ce retour d&rsquo;exp\u00e9rience vous permettra de d\u00e9couvrir :<\/strong><\/p><ul><li>Les enjeux initiaux : quels irritants m\u00e9tiers et clients \u00e0 r\u00e9soudre ?<\/li><li>Les choix organisationnels et technologiques : pourquoi Jalios ?<\/li><li>Les outils retenus et leur int\u00e9gration dans l&rsquo;\u00e9cosyst\u00e8me existant<\/li><li>Les impacts concrets sur le traitement des demandes et la satisfaction des clients\/adh\u00e9rents<\/li><li>Comment mesurer le ROI d&rsquo;une telle transformation<\/li><\/ul><p>\u00a0<\/p><p><strong>Genius, 13 ans de Knowledge Management comment MGEN a transform\u00e9 une base de connaissances en v\u00e9ritable moteur d&rsquo;excellence op\u00e9rationnelle<\/strong><\/p><p><strong>15h15 \u2013 16h15<\/strong><\/p><p><strong>Katia\u00a0Murawsky, Responsable P\u00f4le Gestion de la connaissance et des comp\u00e9tences \u00e0 MGEN &#8211; Direction de la Relation Adh\u00e9rent<\/strong><\/p><p><strong>Et Anne Sol\u00e8ne\u00a0Loiseau, Knowledge Manager \u00e0 MGEN<\/strong><\/p><p>Depuis 2012, MGEN a b\u00e2ti avec Genius bien plus qu&rsquo;une base de connaissances : un v\u00e9ritable \u00e9cosyst\u00e8me collaboratif au service de la qualit\u00e9 de r\u00e9ponse \u00e0 ses adh\u00e9rents. 7 bases, 5 000 utilisateurs, 4 000 fiches maintenues \u00e0 jour, 150 contributeurs terrain\u2026 les chiffres parlent d&rsquo;eux-m\u00eames. Katia Murawsky, Responsable du P\u00f4le Gestion de la Connaissance et des Comp\u00e9tences, viendra partager les cl\u00e9s d&rsquo;une d\u00e9marche qui a su grandir, se diversifier et se r\u00e9inventer \u2014 jusqu&rsquo;\u00e0 faire de la Digital Workplace Jalios le socle naturel d&rsquo;une collaboration quotidienne entre m\u00e9tiers. La preuve que KM et Digital Workplace, loin d&rsquo;\u00eatre deux sujets distincts, se nourrissent mutuellement pour cr\u00e9er une dynamique collective durable. Une conviction port\u00e9e depuis le d\u00e9but : le KM, c&rsquo;est avant tout une affaire de m\u00e9thode, d&rsquo;organisation et d&rsquo;humains engag\u00e9s.<\/p><p>\u00a0<\/p><p>Ces trois t\u00e9moignages illustrent parfaitement comment Jalios r\u00e9pond aux d\u00e9fis sp\u00e9cifiques du secteur financier : <strong>fluidifier l&rsquo;information en interne, am\u00e9liorer l&rsquo;exp\u00e9rience collaborateur, optimiser les processus m\u00e9tiers et renforcer la satisfaction client,<\/strong> le tout dans le respect des contraintes de s\u00e9curit\u00e9 et de conformit\u00e9 les plus strictes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06f4fe0 elementor-widget elementor-widget-heading\" data-id=\"06f4fe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informations pratiques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2892a6b5 elementor-widget elementor-widget-text-editor\" data-id=\"2892a6b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Date<\/strong>\u00a0: Jeudi 12 mars 2026<\/p><p><strong>Horaires<\/strong>\u00a0: 9h \u2013 17h<\/p><p><strong>Lieu<\/strong>\u00a0: Web Conf\u00e9rences<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5de07d82 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5de07d82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/digitalworkplace-days.jalios.com\/registration\/inscription-dwdays%20%20\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Je m'inscris<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>12 mars 2026<\/p>\n","protected":false},"author":9,"featured_media":30742,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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