Jalios provides outstanding customer service. It may intervene on its own or accompanied by one of its partner integrators who execute 90% of its customers’ projects.
Jalios's qualified consultants are available to provide support. These experts all have several years of hands-on experience and have been trained on all our latest product innovations.
Our goals are simple:  make sure your implementation runs smoothly, and guarantee the success of your project.

• Consultancy:  specifications and good practices
• Assistance during implementation
• Functional and technical audits
• Version upgrades:  assistance and integration
• Training and transfer of skills
• Support and maintenance
• Accompaniment during change:  organization and governance
• Jalios Agora (SaaS offer):  training and support

To guarantee the success of your project, whether it be an enterprise social network, collaborative working, or document and content management, Jalios with its partners can provide advice and assistance, and share its experience during implementation of your system.

We propose complete training programs for our solutions, to support you project from the very first stages and until the transfer of the know-how you need to control your JCMS platform on your own. If need be, we can develop specific training course to enable all players, whatever their function, to fully master JCMS.

We offer a range of top-level support services for both Jalios JCMS and its SaaS mode version, Jalios Agora, to meet all end-user needs.