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Jalios


Support and maintenance

To assist in the implementation and operation of your projects with Jalios JCMS, we offer you a program of technical support services. The objective of this program is to ensure users receive the highest quality service to suit your needs.

Service support and maintenance

For companies wishing to receive quality service at the best cost, alios has a service offering Support Eco with corrective maintenance.

  • Technical Support online or by phone from 9:00 to 18:00, five days a week
  • Consideration of the appeal within 4 business hours for emergency calls
  • Unlimited technical support incidents
  • Technical support by experienced engineers
  • Access to software patches and minor updates software (corrective maintenance).

Support Eco

Service offering Standard Support includes access to the support center, error correction, corrective upgrades and updates day application.

  • Technical Support online or by phone from 9:00 to 18:00, five days a week
  • Consideration of the call within 4 business hours for emergency calls
  • Unlimited technical support incidents
  • Technical support by experienced engineers
  • Access to software patches and software updates (ongoing maintenance).

Support Standard

Test-JCMS-7-EN

Information Request

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