Today's content management software market is dominated by big American software firms challenged by a multitude of smaller players from the open-source world. In recent years it has seen strong restructuring with buyouts of many pure players by the leading publishers. In this environment, the approach adopted by Jalios, combining the best of traditional software development and open-source, is rare and audacious.

Jalios' experience has underlined the need for user-friendly solutions to meet the needs of enterprises and administrations, and the value of direct contacts with final users, of visibility of new releases, and of course the reactive support particularly appreciated by large companies.

Jalios has gone for an open, extensible platform, as in the open-source world, and adopted many industry standards. It allows users free access and free downloading of development licenses; it proposes a predictive pricing model with JCMS Enterprise Edition with unlimited usage of the solution on a server.

Jalios federates all JCMS users within a dynamic community that satisfies the needs of developers and partners and brings the many other benefits that have made open-source such a success.

JaliosXperience, opened by Jalios in 2004, was originally a website for support and partners. Today it has evolved into a public community site supplying high-value information to customers and partners, more in phase with the emerging needs of the many users and developers interested in the JCMS solution.

Alain Risbourg, Jalios Sales and Marketing Manager, explains "Our model is perfectly in phase with the market and ensures that we remain attentive to our customers' aspirations. Our community composed of customers, developers, integrators and partners has engendered a particularly dynamic, interactive ecosystem. It has made us even more reactive in our response to user needs."

JaliosXperience is both a public site providing personalized information matching members' profiles, as well as high value-added material for customers and partners.

Community members, whether they be consultants, administrators, developers or designers, enjoy easy access to technical and functional information through:

• discussion forums,

• good practices,

• JCMS documentation,

• news,

• downloadable plugins.

In addition to pertinent information, customers and partners enjoy other benefits too:

• training material,

• JCMS roadmap,

• bug/patch databases,

• price lists,

• information about competitors.

The Jalios community has grown very fast. This year the number of "Privilege" members is up by 92% and the number of monthly connections has quadrupled.

The JaliosXperience community site owes its success to the quality of the JCMS solution, its openness and the possibility of downloading the application then proposing development collaboration or new services around the platform.

Alain Risbourg concludes: _"JaliosXperience – user-oriented site built using JCMS itself – hosts a dynamic, expert community. It makes Jalios a part of the exciting Web 2.0 movement."

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