Crédit Agricole Charente-Maritime Deux-Sèvres

The Fund Regional Credit Agricole Charente-Maritime Deux-Sevres (CA CMDS) is the first player banking on its territory. Bank of proximity and general, it sells various product lines and banking and insurance services tailored to its customers (individuals, farmers, professionals, businesses, communities, associations, ...). Its 1,100 staff in the network and telephone banking allow him to have a close relationship with large clients requires effective functioning and competitiveness always increased.

The need

CA CMDS faces a double challenge: to maximize the time commercial agency and the transmission of knowledge in the context of a renewal of its forces. A documentary reliable and easy to use is an important lever to meet these challenges. Previously, the CA CMDS had a documentary on 2 tools run in parallel technologically obsolete. The result is a low level of utilization result of improved reliability of information and complexity of use (navigation and search) between the 2 tools. The draft revision of the document database therefore referred to naturally have a unique tool for improved ergonomics, very organized around the voluntary exercise of commercial occupations. Three main objectives have been pursued. The first focuses on ergonomics, usability, including the provision of a search engine for all cross portals and documentary base. The second is to display a portal "business", according to the profile of the person connected. The third choice is on a web technology that integrates with the architecture of systems and tools of CMDS These objectives are "elements that are found effective in solving Jalios with the good on our plate -Windows Server 2003 forms - JAVA-TOMCAT.

The solution

The surfing is easily done today. Users are satisfied with the solution implementation. The updating made in contributors' headquarters, managers of their area. The validation of content and publication is done using a workflow integrated into the tool. The regular contributors have succeeded in a short time to adapt, learning time is not to neglect especially for non-IT profiles. Computer side, the technical teams of sales CMDS indicate that the solution is simple to implement (one directory) with an opening of the product through documented APIs. They stress that the validation workflow is not static, and appreciate the openness of the editor with the community Jalios including its online forum.

Citations

According Lilia TEMIM - Project Manager portal / doc basis "for CA CMDS Organization:" The advantage of the solution is its scalability: it is possible to add and expand the functions easily. " "If we had to make another choice on referring the same: Jalios unambiguously".

Case studies

Cas client : IFP Energies Nouvelles

Afin d'améliorer l'accès et le partage des connaissances métier, IFP Energies Nouvelles a remplacé son ancien outil par une plate-forme de gestion de contenus plus moderne et plus performante.

Jalios JCMS 6 a apporté aux utilisateurs une vraie autonomie de contribution, favorisé l'émergence de pratiques collaboratives, teintées web 2.0, et la mise en place d'une gouvernance des contenus.
FNCA (National Federation of the Crédit Agricole)

To keep the Crédit Agricole banking group informed of the initiatives of its 39 Regional Banks (Caisses Régionales) and to change the communication methods across the Group, the FNCA (National Federation of the Crédit Agricole) has created a website with modern communication and collaborative features, plus a social network that has already attracted over 3,000 members.
Mobivia group

Mobivia Group was looking for a unified solution not just to improve its institutional communication, but also to better capitalize and share the know-how of all its affiliate companies. It chose the collaborative platform developed by the software specialist Jalios in view of its very broad and integrated functional scope, its user-friendliness and its ease of configuration.

Contact | Jalios recruitment | Sitemap | Legal | Administration