The Directorate needed to provide its interpreters with a virtual office in the form of an intranet/extranet, an indispensable tool for efficient management of their activity, keeping them well informed and documented in their daily interventions at meetings in Brussels and abroad.

The project manager, Mr. Andersen, explains: "Our staff expressed the need for a practical and efficient solution. This virtual office is becoming indispensable in our daily work."

The Directorate has used JCMS to create a virtual office optimized for each user.

The system has led to better management of existing content. Its control system, workflows and full-text search engine are particularly appreciated by users. The solution provides secure personalized management of information retrieval.

Mr. Andersen observes: "The full-text search engine is really intelligent and efficient. We are genuinely impressed by the pertinence of the results!"

Among upcoming evolutions, the Directorate hopes to decentralize its publication activities, employing a workflow system used by about forty people authorized to edit and validate content.